Frequently Asked Questions

Who will train my bot?

The training process is very easy. The owner can train the bot on his/her own.

What happens when the bot cannot answer a question?

The bot stays silent when it cannot answer. All the unanswered questions can be grouped.

What languages does EZAssist understand?

EZAssist can be trained with any language. Off the shelf it is trained to understand  English, Malay, Bengali and social media dialect. Also, it understands the mix of Bengali and English which we often see on social media.

What replies can the bot give?

EZAssist can reply to all the queries that it has been trained to answer.